Cancellation, Return & Exchange

  • Exchange Policy: We make sure to make our product listings as accurate and descriptive as possible so that the customers can make informed choices. Before dispatching the orders, we undertake multi-layer quality checks to ensure that your order reaches you in perfect condition.
But in case, you are unsatisfied with the order item(s), we would be happy to help you with size-related exchanges. Unfortunately, we do not accept order returns at the moment.
  • Exchange eligibility: We only offer an exchange for domestic orders. The item(s) requested for exchange should be unused, unwashed, unworn and must be returned with all its packaging and tags.
  • Exchange terms and criteria: Please note the following points while requesting an exchange for your order.
  • Once delivered, our bags, home decor and jewellery items are non-exchangeable unless in rare cases the item is defective.
  • We provide detailed product descriptions for every outfit along with its colour, fit, wash care and other details. However, due to differences in every gadget’s display settings, colours, etc., there might be a slight colour difference. Therefore, we will not be able to entertain or accept exchange requests under colour difference, fabric material, quality, etc.
  • VedaVaya shall only entertain exchange requests for orders placed on our official website,
  • Currently, we do not offer exchanges for orders from outside India.