Clear rules for your VedaVaya account.

1. Introduction

This Customer Account Agreement (“Agreement”) governs the creation and use of customer accounts on the VedaVaya website operated by:

Oodhub International Ventures Limited

(“Company”, “we”, “us”, or “our”)

By creating a VedaVaya customer account, you agree to comply with this Agreement, our:

• Terms & Conditions;
• Privacy Policy;
• Cookie Policy;
• Return & Refund Policy.

2. Creating an Account

Customers may create an account to:

• Place orders;
• View order history;
• Save delivery information;
• Manage preferences;
• Access future customer benefits.

You agree to provide accurate and complete information when registering.

3. Customer Responsibilities

You are responsible for:

• Maintaining accurate account information;
• Keeping your login details confidential;
• Preventing unauthorised access to your account;
• Updating information when changes occur.

You must notify VedaVaya immediately if you believe your account has been compromised.

4. Account Security

Customers should:

• Use a strong password;
• Avoid sharing login credentials;
• Log out from shared devices.

VedaVaya will take reasonable measures to protect account information but cannot guarantee absolute security of online systems.

5. Prohibited Account Activities

Customers must not:

• Create accounts using false information;
• Create multiple accounts to misuse promotions;
• Access another person's account;
• Use accounts for fraudulent purposes;
• Abuse customer benefits.

6. Account Suspension or Termination

VedaVaya reserves the right to suspend or terminate accounts where we reasonably believe there is:

• Fraudulent activity;
• Misuse of services;
• Violation of these Terms;
• Illegal activity;
• Behaviour harmful to customers, employees, or the Company.

Where appropriate, customers may be notified before action is taken.

7. Account Closure

Customers may request account closure at any time.

Certain information may be retained where required for:

• Legal compliance;
• Accounting purposes;
• Fraud prevention;
• Dispute resolution.

8. Privacy

Personal information linked to customer accounts is processed according to our Privacy Policy.

9. Contact Us

For account-related enquiries:

Oodhub International Ventures Limited

VedaVaya

Email: info@oodhub.com