LEGAL & CUSTOMER CARE
Important guidance for informed product use.
Read important wellness, supplement, beauty, allergy and product-use information.
AT A GLANCE
What this policy means for you
- Clear information before you make a decision.
- Fair handling with your statutory rights preserved.
- Support is available whenever you need clarification.
1. Introduction
Welcome to VedaVaya.
This Health & Product Disclaimer explains important information regarding the use of products offered by Oodhub International Ventures Limited, operating under the brand name VedaVaya.
VedaVaya offers wellness products, beauty products, food supplements, personal care products, and lifestyle products designed to support a healthy and balanced lifestyle.
The information provided on our website, product packaging, marketing materials, social media channels, and other communications is intended for general informational purposes only.
2. General Wellness Disclaimer
VedaVaya products are designed to complement a healthy lifestyle.
Unless specifically approved and legally permitted, our products are not intended to:
- Diagnose diseases;
- Treat medical conditions;
- Cure illnesses;
- Prevent diseases;
- Replace professional medical advice, diagnosis, or treatment.
Individual experiences and results may vary depending on factors including:
- Age;
- Lifestyle;
- Diet;
- Health condition;
- Product usage;
- Individual body response.
3. Food Supplement Disclaimer
Food supplements offered by VedaVaya are intended to supplement the diet.
They should not be considered a replacement for:
- A balanced diet;
- Healthy lifestyle choices;
- Medical treatment prescribed by qualified healthcare professionals.
Before using any supplement, customers should seek professional medical advice if they:
- Are pregnant or breastfeeding;
- Have existing medical conditions;
- Are taking prescription medication;
- Have known allergies or sensitivities.
Customers should always follow the recommended usage instructions provided with the product.
4. Ayurvedic and Traditional Wellness Products
Some VedaVaya products may be inspired by traditional Ayurvedic knowledge and wellness practices.
Traditional ingredients and practices have been used for generations in various cultures.
However:
- Traditional use does not replace scientific medical advice;
- Results may vary between individuals;
- Products should be used according to instructions provided.
VedaVaya does not make claims that any product can replace medical treatment unless such claims are legally approved.
5. Beauty and Personal Care Products
Beauty and personal care products are intended for external use unless otherwise stated.
Customers should:
- Review ingredients before use;
- Perform a patch test where appropriate;
- Follow usage instructions;
- Avoid contact with eyes unless the product is specifically designed for such use.
VedaVaya cannot guarantee that every product will be suitable for every individual's skin, hair, or body type.
6. Allergies and Sensitivities
Customers are responsible for reviewing product ingredients before use.
If you have:
- Known allergies;
- Sensitive skin;
- Specific dietary restrictions;
- Ingredient sensitivities;
please consult an appropriate professional before using the product.
If irritation, discomfort, or an adverse reaction occurs:
- Stop using the product;
- Seek appropriate advice if necessary;
- Contact VedaVaya if you believe there is a product-related issue.
7. Product Information Accuracy
We make reasonable efforts to ensure that:
- Product descriptions;
- Ingredients;
- Usage instructions;
- Images;
- Nutritional information;
- Product claims;
are accurate and updated.
However:
- Packaging may change;
- Product appearance may vary slightly;
- Natural ingredients may differ in colour, texture, or aroma;
- Website images may appear differently depending on screen settings.
Minor variations do not necessarily indicate a product defect.
8. No Guarantee of Specific Results
VedaVaya does not guarantee:
- Specific health outcomes;
- Specific beauty results;
- Weight loss results;
- Skin transformation results;
- Individual wellness outcomes.
Results depend on many personal factors and may differ from one customer to another.
9. Professional Advice
Information provided by VedaVaya should not be considered a substitute for professional advice from:
- Doctors;
- Nutritionists;
- Pharmacists;
- Dermatologists;
- Other qualified professionals.
Customers should seek professional guidance whenever they have concerns regarding their health or wellbeing.
10. Product Use Responsibility
Customers are responsible for:
- Reading product instructions;
- Using products as directed;
- Storing products correctly;
- Checking expiry dates;
- Keeping products away from inappropriate users where necessary.
VedaVaya shall not be responsible for damage or adverse effects caused by:
- Incorrect use;
- Misuse;
- Failure to follow instructions;
- Improper storage;
- Use beyond expiry date.
11. Customer Reviews and Testimonials
Customer reviews and testimonials represent individual experiences.
They:
- Do not guarantee similar results for other customers;
- Do not represent medical advice;
- Should not be interpreted as proof of guaranteed outcomes.
12. Regulatory Compliance
VedaVaya makes reasonable efforts to ensure that its products comply with applicable requirements in the markets where they are sold.
However, customers are responsible for ensuring that products purchased are permitted for use and importation in their country.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Oodhub International Ventures Limited and VedaVaya shall not be liable for any loss, injury, or damage arising from:
- Improper use of products;
- Failure to follow instructions;
- Individual allergies or sensitivities;
- Failure to seek professional advice where appropriate;
- Misinterpretation of product information.
Nothing in this disclaimer limits any rights that cannot legally be excluded.
14. Contact Us
If you have questions regarding our products or this disclaimer, please contact:
Oodhub International Ventures Limited
VedaVaya
Email: info@oodhub.com
Registered Address: Kids Lane, La Marie, Vacoas – 73126, Mauritius
POLICY OWNER
